Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
Open Source Asterisk PBX 1.8 release within Long-Term Support (LTS) commitment
The release of the 1.8 version as an open source VoIP project targeting its own long term support (LTS) project.
SAN Telecom
In February 2002, SAN Telecom launched Savalan Ertebat, its own carrier division. Savalan Ertebat provides SANTELE.COM with the lowest rates and best connectivity for domestic and international calling. With our low rates, great connectivity, and superior
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