Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
Polycom SoundStation Duo is a versatile conference phone that works with both analog and IP- phone lines. This makes it a unique device - in fact, two phones in one! With this conference phone you will not need to figure out what type of line your colleagues or partners use. Polycom SoundStation Duo provides full communication through public telephone lines and IP-telephony lines.
Broad Connect Telecom Inc.
Broad-Connect Telecom empowers businesses across Canada to succeed by ensuring they have the most forward-thinking, advanced, state of- the-art communication and networking products.
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