Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
PBX Call Tarifficator Pro is a billing and call accounting system, helping to manage all phone traffic coming to and out of you offices switching system.
Zigma 5, Inc
Zigma5 provides cloud computing based business phone systems designed for today''''s mobile and distributed business world. The Zigma5 technology platform eliminates the need for expensive and technically complex on-premise legacy phone systems. By combin
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