Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

Providers in database: 6433

Basic steps on staring up a Call Shop business

The basic idea behind a Call Shop business is to have a place where customers can make local, long distance or international phone calls. The main sources of revenues will come from the minutes customers are going to spend on the phone. So it all depends on the rates that you are going to setup, just make sure that they are lower than the ones offered by the providers of international call services.

View more WIKI

VC tel

Voice-Courier Tel has focused on delivering quality services to the VoIP market since its inception in 2007. Our success in this field has resulted in an opportunity to serve more than 100 reliable customers varying from Tier-1 global carriers and VoIP pr