Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
Grandstream GXP1100 – is a new generation phone suitable from small and medium businesses.
Applied Voice and Data Solut
Vodacomms (formerly Applied Voice and Data Solutions) were established with the objective of bringing high quality and cost effective communications solutions to small and medium businesses. We specialise in delivering communications solutions to small an
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