Intelligent ACD (Automatic Call Distribution)

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.



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Asterisk Voicemail

Asterisk Voicemail Asterisk voicemail implementation provides integrators with option to replace proprietary existing voicemail systems with Asterisk voicemail at a merely symbolic cost. The service can be applied as a basic stand-alone utility or can operate a front end of an Unified Messaging system, holding messages by IMAP or ODBC. Creating the Asterisk voicemail server is simple and just a fraction of dial plan scripting is being needed.

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Malaysia Commune Solution SDN BHD

Commune Solution has a successful and tremendous history of bilateral partnerships in wholesale telecom business. Commune Solution provides wholesale voice termination with best quality and aggressive rates to worldwide carriers via direct routes. Our bes

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