Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
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Voice Stream Data
Voice Stream Data is a global communcations company specializing in VoIP (Voice Over Internet Protocol) telephony services. Voice Stream Data's founders and company operators are Data, VoIP and Software engineers with over 20 years experience in int
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