The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
Cell Tel Inc. is a leader in mobile communications. Headquartered in Brooklyn, New York, Cell Tel offers easy-to-use and inexpensive wireless technology for individual, family and company use. Using satellite, fiber optic, and Cell Tel`s own patented netw
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