Intelligent ACD (Automatic Call Distribution)

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.



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Mediatrix 500 eSBC

Mediatrix 500 eSBCMediatrix 500 eSBC is a VoIP gateway for small and medium businesses. They ensure secure and reliable data transfer between VoIP service provider and customer’s hardware. The devices of Mediatrix 500 of eSBC family help to simplify the deployments of SIP Trunk providing seamless integration with SIP Clients and iPBX without the need to make any configuration adjustments to customer’s devices.

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United States Cell Tel Inc.

Cell Tel Inc. is a leader in mobile communications. Headquartered in Brooklyn, New York, Cell Tel offers easy-to-use and inexpensive wireless technology for individual, family and company use. Using satellite, fiber optic, and Cell Tel`s own patented netw

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