Intelligent ACD (Automatic Call Distribution)

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.



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Collaboration

CollaborationCollaboration is working with someone in a team in order to achieve a certain goal and produce a certain result.

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India Pulse Telesystems Pvt Ltd

Pulse is an ISP/ITSP licensed by DOT Delhi and having head office in Canada.We provide VOIP & Internet services as our primary solutions. We too provide dialers and ippbx setup to clients. We offer managed VoIP solutions to clients as many prefer to cont

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