Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
Skype differs from other VoIP-systems by several factors:
Skype is very popular. During the first week in August of 2003, more than 60 thousand people downloaded the Skype-client. Today, Skype is available for the following operating systems: MS Windows, MacOS, IoS, PocketPC, Android and Linux.
nexVortex, Inc.
nexVortex is an Internet Telephony Service Provider. We specialize in delivering high quality Voice over IP communication services to small and medium sized businesses using SIP Trunking.
Read moreTop countries:
United States 1294
India 440
United Kingdom 425
Canada 348
Bangladesh 338
China 142
Pakistan 134
Australia 133
Spain 123
Russia 114View all countries