Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
Panasonic KX-NCP, as well as Panasonic KX-TDE are IP-systems using the principle of IP-packet switching and supporting major protocols of IP-telephony. Panasonic KX-NCP offers all benefits and functionality KX-TDE series.
Zeal Telecom Pty Ltd
Zeal Telecom is the fast growing provider of the modern communication services. Zeal Telecom specializes in Voice over IP (VoIP). Its next generation network has presence in Australia and United Kingdom.
Zeal Telecom is utilizing the latest state
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