Intelligent ACD (Automatic Call Distribution)

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.



Providers in database: 6433
Register VoIP Provider

Sangoma Vega 400

Sangoma Vega 400Vega 400 is a highly reliable digital VoIP gateway allowing you to easily integrate with existing TDM PBXs into a modern IP infrastructure. The great advantage of the gateway is the presence of unique flexible licensing of VoIP connections.

View more WIKI
United States TeleVoip

International Voip Service Provide

Read more