Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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Cisco 7200 Series Routers

Cisco 7200 Router is a provider class hardware ensuring internet traffic with the speed of up to 2 million packets per second.

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Telecom Bulgaria

We provide very easy way to make you calls on low price and good quality. VoIP is new way for transporting voice through Internet. It is digital, so you will have the best quality. We have different rates for our clients, based on their needs. Most of the