The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
Lookit Co., Limited is a professional Internet Telephony devices manufacturer and voice over Internet Protocols (VoIP) service provider, which established in March, 2001 at Hong Kong. The Lookit (Shenzhen) Co., Ltd is a local government certified Hi-Tech
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