The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
Bankai International is the fastest growing company in the telephony services ranging from prepaid communication services to wholesale voice traffic. Bankai International has wide global presence and is rapidly expanding its network throughout the highly
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