Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
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Sysco NET SRL
SYSCO is a private owned company established in 1992 being registered at Romanian Chamber of Commerce with J40/22867/1992 and fiscal code R19020.The company goal is to become an IT partner able to offer to its customers the answer for their IT problems -
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