The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
Quickcom is specialized in international voice wholesale and retail (VOIP). We are the biggest one here in China Mainland, except tier 1.
Due to our business growth worldwide, we are looking for partners (Providers and Customers – wholesale and retail