Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
Cisco Unified 7911G IP phone is meant for office workers, retail shops, workshops, and any other workers generating small to medium phone call traffic.
Infiniroute Networks, Inc.
InfiniRoute Networks Inc. provides fully managed Voice over IP (VoIP) peering services for wireline and wireless carriers who need PSTN-quality VoIP connections to high-growth traffic regions worldwide.
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