Intelligent ACD (Automatic Call Distribution)

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.



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Agent Virtualization

Agent Virtualization Virtualization Agent – controls virtual host segments as well as the physical segments of the network connected to the host.

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United States Talk Is Cheap Inc.

TalkIsCheap is the world`s best Internet Applications Service ProviderBy taking advantage of dialup and high-speed Internet connections, TalkIsCheapInc is able to offer a complete voice service that is affordable, easy to use, and secure. TalkIsCheapInc h

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