Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
Quintum Tenor VoIP MultiPath Switch DX2030 allows you to reap benefits from the technology of IP-telephony (VoIP). One Tenor DX2030 solution integrates a gateway, a gatekeeper, and intelligent call routing technology, and supports quality of service (QoS).
Sahannet Limited
SAHANNET builds highly scalable digital business solutions that are aimed at aiding companies in their growth and helping them realize their fullest potential on- and off-line. Focusing on the three most important business growth aspects, reaching your pr
Read moreTop countries:
United States 1294
India 440
United Kingdom 425
Canada 348
Bangladesh 338
China 142
Pakistan 134
Australia 133
Spain 123
Russia 114View all countries