Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
The function of the return call allows you to quickly and comfortably connect to the person, who has called you as the last. Simply dial *69 (USA) in order to find out the number and the call time, after that press the “1” key to make the call. In case the number is busy, the system will try to reach the line during 30 minutes and when the person will be available, you will receive a signal and be connected.
InterLink Global Corp.
Interlink Global Corp. is a global provider of telecommunication services and Internet access around the world. As a leader in hosted VoIP (Voice over Internet Protocol) telephony services and Internet connectivity, Interlink is currently doing business i
Read moreTop countries:
United States 1294
India 440
United Kingdom 425
Canada 348
Bangladesh 338
China 142
Pakistan 134
Australia 133
Spain 123
Russia 114View all countries