The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
Phone Card Mania.com provides the best Domestic, International and Wireless long distance phone cards on the market today. International Phone Cards are our specialty and no one else can offer you as many differnet phone cards as us! Phone Card Mania has
Read more