Intelligent ACD (Automatic Call Distribution)

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.



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Cisco EX90

Cisco EX90CISCO EX90 a personal telepresence system transforms the workplace into a unique meeting space. The intuitive user interface CISCO inTouch, flexible tools for collaboration and quality of communication make the connection and interaction processes simple and natural.

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Bangladesh Jogagog Telecom Limited

Zamir Telecom is one of Bangladesh`s most promising VOIP solutions provider of the present time. Zamir Telecom Ltd is the only VOIP termination provider to make way in Telehouse Europe Data centre at North Tower Docklands London UK. With 24/7 expert level

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