Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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Cisco TelePresence MX300 Videoconferencing System

Cisco TelePresence MX300 is designed for video conferencing for up to nine members and can help to create a small or medium conference room from any meeting room. The MX300 includes a 55-inch screen with resolution of 1080p running at 30 frames per second and 720p resolution running at 60 frames per second. The set also includes Cisco TelePresence Precision HD video cameras with a 4 x optical zoom and two front speakers.

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Telixir, a division of Siyabumba Consulting

Telixir is a Unified Communications company providing VoIP solutions. We offer products and services that focus on simplifying their teleco environment and enable enterprises to effectively drive costs down whilst improving on work efficiency.