Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
Modern design and use of advanced technologies in the field of data and multimedia information makes this fashion phone indispensable in negotiating and managing geographically dispersed offices. Based on the concept of „All-in-one” AP-VP300 videophone offers following services: VoIP, video conferencing, data routing, "Video on Demand”, „IPTV”, video surveillance, media player, it can act as a receiver/source for audio/video broadcast and can be used for "Distant Education".
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