Intelligent ACD (Automatic Call Distribution)

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.



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Patton’s SmartLink M-ATA

Patton’s SmartLink M-ATASmartLink Analog Telephone Adapter can connect any analog telephones, PBX or faxes to a home or office LAN, providing telephony over the Internet. SmartLink is an effective solution for connecting any analog phone or fax machine to the world of VoIP telephony over an existing Internet connection.

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United States Nucom Technology, Inc.

Nucom Technology, Inc. offers Internet telephony communication services worldwide. Featuring with low cost, quick to market and advanced technology as well as the company''s 24x7 support services. Nucom provides high quality wholesale as well as retail VO

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