Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
Functional, with a user friendly interface, Swissvoice IP 10S IP telephone series are ideally suited for office applications.
Ip ology
Ip-ology is a next-generation telecommunications company that specializes in providing innovative telecom-services to businesses. Ip-ology runs its own international telecommunications network, using the latest technologies to provide businesses with voic
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