Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
A Media Gateway Control Protocol (MGCP) is a Voice over Internet Protocol system used to handle the exchange of information and the management of a multimedia conference session. The exchange of information, known as signaling, is responsible for connecting, controlling and terminating sessions. Therefore, an MGCP protocol is used to set up, maintain and end calls between multiple points.
BEEPTOOL INC
Beeptool is an innovative unified Socialcasting and unified communications with VoIP platform where people can connect with friends and others who work, study and live around them.
Read moreTop countries:
United States 1294
India 440
United Kingdom 425
Canada 348
Bangladesh 338
China 142
Pakistan 134
Australia 133
Spain 123
Russia 114View all countries