The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
Sadia Intertec is committed to serve the foreign people living in Japan to have the opportunity to talk with their families, relatives and also for business purpose with economic rate. We are dedicated to our customer so that they can enjoy the calling wi
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