Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
GXP2124 is an enterprise class IP-phone, which is equipped with 240x120 graphic LCD display with a backlight, 4 line keys supporting up to 4 SIP accounts, four special programmable context-sensitive (in the language XML) buttons, 24 +4 programmable XML-speed dial buttons, dual network ports with integrated PoE, five-party conferencing and Electronic Hook-Switch (EHS).
Wifi2voice
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