Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
Cisco SPA112 is a dual-port voice adapter, which provides high quality VoIP services with wide set of features through a broadband Internet connection. It is easy to install and use, it works on an IP network connecting fax machines and analog phones to VoIP service providers and provides support for any additional LAN connections.
Sun Telecom Group
Sun Telecom Group is one of the fastest growing telecommunications businesses in Canada, marketing a full scope of advanced telecom services that include local line access, residential and commercial long distance, toll free services and data solutions.
Read moreTop countries:
United States 1294
India 440
United Kingdom 425 Canada 348
Bangladesh 338
China 142
Pakistan 134
Australia 133
Spain 123
Russia 114View all countries