Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
Despite its sleek appearance and low price, Fanvil BW320 phone can confidently be attributed to the professional devices of IP-telephony. This phone works effectively with almost all popular IP providers and is compatible with the IP PBX and Soft Switch hardware, regardless of its manufacturer.
Trance Telecom Inc.
a.k.a. BillBery
billing with dynamic routing, LCR, PLM, analysis features and VoIP hosting support.
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