Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
Cisco 7925G is a convenient wireless IP phones supporting IEEE 802.11a/b/g standards (7925G ETSI/CME UL Reqd; Battery/PS Not Included)
International Communications Co.
Intercom is the world leader in the provision of VOICE services internationally. We manage our own, high quality, termination routes using VoIP and the satellite as an access medium and at the same time we are connected to major carriers for the originati
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