Intelligent ACD (Automatic Call Distribution)

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.



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EdgeConnect EC-2402LFPoE

EdgeConnect EC-2402LFPoEThe EdgeConnect 2402 is a controlled 24 port PoE switch that supports video, voice and data devices. Additionally it has two 10/100/1000 Ethernet Combo ports.

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Cuba ChandioTel VoIP Telecom

Contact us to get Reseller Panels, Calling Cards and much more at very low prices...Contactenos para ser Revendedores de las tarjetas de llamadas por internet...

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