Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
Bulgarian start up VMobile is entering the app market with WiFi & 3G calls solution.It`s already crystal clear the Wi-Fi & 3G calls are the next big
thing in telco industry. Rapid grow of smartphone market share made this
solutions technically possible for both business and retail customers.
Even huge telecom players look at Wi-Fi & 3G call as Over the Top
/OTT/ solutions.
Zater ISP
In June 2005, ten principals wanted to build a technically superior hosting service for those customers continuing to evolve in their IT needs. Spending months brainstorming ideas and architectures, the team looked to address all the challenges in the cur
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