Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
Cisco 7925G is a convenient wireless IP phones supporting IEEE 802.11a/b/g standards (7925G ETSI/CME UL Reqd; Battery/PS Not Included)
Central VoIP
Our mission is provide quality service in many facets of telecommunication areas. We focus on quality and reliable service to a niche market in order to meet the highest customer service standard. Besides our quality service and convenient location, we al
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