Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
In January 2012, the North American division of Panasonic, a market leader in phone systems for small businesses announced a new desktop SIP-phone KX-UT670 and thus expanded its line of SIP UT phone series. This newest offering is the first desktop SIP – phone made by Panasonic, with an open source operating system allowing you to deploy integration solutions for business communications.
Vinculum Communications
Vinculum Communications, Inc. (Vincomm) is a San Diego, California-based, 214-licensed international long distance carrier, offering termination services to over 150 long distance carriers worldwide. The company`s services allow customers to enjoy the hig
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