Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
Sangoma B500 boards are designed for easy integration with open source projects, including Asterisk and FreeSWITCH, as well as other open source and IP PBX, Switch, IVR, and VoIP Gateway applications. B500 boards provide developers with new efficient solutions and cost effective connectivity.
Top countries:
United States 1294
India 440
United Kingdom 425
Canada 348
Bangladesh 338
China 142
Pakistan 134
Australia 133
Spain 123
Russia 114View all countries