Intelligent ACD (Automatic Call Distribution)

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.



Providers in database: 6433
Register VoIP Provider

Web Interface

Web InterfaceThe web interface is a factual part of a browser where you view web pages in the Internet.

View more WIKI
United States IP Deliver

InfiniRoute Networks Inc. provides fully managed Voice over IP (VoIP) peering services for wireline and wireless carriers who need PSTN-quality VoIP connections to high-growth traffic regions worldwide.

Read more