Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
PBX Call Tarifficator Pro is a billing and call accounting system, helping to manage all phone traffic coming to and out of you offices switching system.
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nPlusOne is a wholly owned subsidiary of Edinburgh Network Technologies Ltd. With literally decades of experience in the design and operation of SS7 and IP network infrastructure, hardware and OSS, as well as developer skills building the
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