Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

Providers in database: 6433

Multiple Call Arrangement

Multiple call arrangement - allows the user to receive several calls simultaneously, even if they came by the same line. This stops the redirection of incoming calls directly to voice mail in case the line is busy or if the user is already involved in an active call.

View more WIKI

VoIP Software Partner

We are an IT company specializing in software programming dedicated to the VoIP world. We have developped a VoIP software similar to "GoogleTalk" & capable to provide the same functions/services with the same facility and even lesser need of bandwith. W