The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
Persia Telecom Co. is a subsidiary of IOEC (Iranian Offshore Engineering & Construction Company) in Islamic Republic of Iran that was established in 2004.
IOEC is the 1st Iranian general contractor in the Oil & Gas industry.
Persia Telecom