The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
We provide an all-inclusive phone service that can provide you with a new phone line or replace your current phone company. We also let you use your cell phone (or any other phone) to make calls under your VoIP call plan, and avoid expensive internat
Read more