The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
Continent Telecom Ltd offers local phone numbers (DID) in 90 countries of the world.
Call forwarding to your mobile or landline phone. Forwarding to SIP and Skype is free. Fax forwarding to your e-mail.