Intelligent ACD (Automatic Call Distribution)
The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
Skype differs from other VoIP-systems by several factors:
Skype is very popular. During the first week in August of 2003, more than 60 thousand people downloaded the Skype-client. Today, Skype is available for the following operating systems: MS Windows, MacOS, IoS, PocketPC, Android and Linux.
Logtech Info Net Inc
Logtech is a leading provider of VoIP Telephony solutions as well as ITSP integration of Telephony for the next generation telecommunication services for the enterprises, SOHO, resident and more.
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