Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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Desk Phones

Desk phones, mainly it is a wire telephone placed on the table. There are very many variations of such telephones differentiating with the quality of sound and connection as well as with the pack of functions and price.

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Broad Connect Telecom Inc.

Broad Connect can give you innumerable multi-purpose communication features with the latest IP phones. One of the most coveted business phones to solve all your business telecommunication needs.