Intelligent ACD (Automatic Call Distribution)

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.



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Grandstream GXP 2120

Grandstream GXP 2120GXP2120 is an IP Phone of a new generation. It has six lines, a large LCD screen with a 320x160 resolution, 4 programmable context-sensitive soft keys (XML), 7 programmable speed dial keys with BLF support, two network PoE ports and probability of five-sided conference.

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Lithuania Upnet Taide Baltic

Upnet Taide is providing cheap, high quality telephony for Lithuanian households and companies. Our service is based on IP telephony which means that your calls are routed over the Internet, and not the public switched telephone network. This enables us t

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