Intelligent ACD (Automatic Call Distribution)

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.



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AddPac AP-GS1001C

AddPac AP-GS1001CAddPac AP-GS1001C is an entry level VoIP-GSM gateway, designed to work with one GSM channel. The device allows you to connect to the VoIP-telephony, analog lines and GSM networks. At the same time, users are able to transfer traffic in any direction lines are connected to: VoIP to GSM; an analog network to GSM; from analog to VoIP network.

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United States Stage 2 Carrier Services

Stage 2 Networks brings together a group of telecom professionals with more than 75 years of telecom industry experience. At the heart of the Stage 2 philosophy is the deep-seated belief that businesses deserve much more than boilerplate solutions, that c

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