Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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Switchvox AA305 SMB Appliance

Designed by Digium the Switchvox AA305 VoIP Pbx Appliance ensures support of up to 150 users simultaneously. The device can support up to 45 concurrent calls, 15 conference participants and 10 concurrent call recordings.

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Camelot Telecom

Camelot Telecom is one of the leading International Carriers in provision of voice services over Internet Protocol. We have Points of Presence and offices in Russia, CIS and Europe where our equipment is directly connected to networks of national PTTs and