Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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Skype for iPad

Skype for iPad is perfectly designed and optimized precisely for that device. It offers the best of both worlds for users who want to make greater use of Skype on the go. Big screen of iPad is perfect for Skype video calls and it supports both horizontal and vertical orientation. And since we are dealing with IPad, Skype video calls can be made on the beach, in the car or even lying on the couch.

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OMNI Solutions

OMNI Solutions is a cohesive, friendly, knowledgeable team dedicated to helping your organization get the most from its networking and communications equipment.

We offer a range of solutions on new technology including Voice over IP, bandwidth manage